Lee Reviews

I had recently ordered a Lee Jeans with size 32. It took more than a couple of weeks to get the item delivered and there was no communication in between regarding the delivery confirmation. Finally, I was happy to receive my order and to my surprise when I opened the parcel, have noticed that it's not the Lee brand and instead they had sent some other brand with a size of 34 and a Regular fit Black colored jeans, whilst I've ordered a Slim fit Dark Stone color. I thought they're such a reputed company and definitely keeps their brand value by providing a better service, but it's all expectations but in reality Lee provides one of the worst service. So, everyone please be cautious while making any orders with Lee.

perfection for responses
poor on quality

I bought a pair of pants that did not fit. I returned them on December 29th per their instructions. It is now January 22 and I still have not received a refund. I called customer service and received no help. I will never shop here again.

WARNING!!!!! DO NOT ORDER FROM THIS SITE!!! I order two pairs of slacks and one pair of jeans in order to get free shipping. The next morning, the two pairs of pants were cancelled because they did not have them in stock. Several days later, the items they DO NOT HAVE IN STOCK are still showing up as available on their site!!! I requested to cancel the WHOLE order and refund my account. I was told there was a 2 hr window to cancel orders. It took them 5 minutes to take the money out of my account! Catching hell with this company. I WILL NEVER ORDER FROM THEM AGAIN!!!!! Spoke with a rep this morning and was told the order was "being prepared" to be shipped! If the order has not been shipped yet, there should not be a problem with cancelling the order??? I am now on the phone with my credit card company trying to cancel the transaction. Even if I have to pay for STOP PAYMENT, I will!!!

I placed an order online and everything was out of stock so they cancelled the whole order. They have you write a review after you purchase and so I left a good review but they don’t deserve it.

Horrible customer service.
Lees sent me a sweatshirt instead of 2 pairs of jeans. After an hour on the phone, all they could do is refund me my money after I print out the fed ex label they emailed me and return the item they sent me by mistake because, they are unable to send me the jeans I ordered because they don’t have any in their “free stock”. The only way they can guarantee before Christmas delivery is for me to re-purchase them and they can give me free shipping, yes… they are in stock for purchasing but not in stock to send me what I’ve already purchased. Oh, but they did offer free shipping, shame on you Lee.com.

I have to give Lee 5 stars for their fabulous Flex Motion jeans! They're so comfortable I can't believe it! I just ordered 2 more pairs. Better than leggings for me, anyway. So stretchy and comfortable I can do anything in them and yet because they're more substantial they hold in the flabby stuff that needs control. Some of you know what I mean! The size 10 short fit me perfectly. If I had one suggestion it would be to make jeans like these that go to the waist, not below. This way everything gets tucked in!

I've never had to deal with customer service so no comments there. Ordering online is a breeze.

Please Lee gods: don't change these jeans except to make them high rise!

I ordered ( from the Lee Jeans online store) 2 pairs of WOMEN’S ORIGINAL RELAXED FIT STRAIGHT LEG JEANS in a petite size recently. The fit was so perfect, the fabric is amazing and I also received them within a few days! I ended up ordering 2 more pairs but different shades of blue Jean colors. They are the nicest jeans I’ve had in a long time. They were also on sale! I would have expected to pay a lot more for this quality of denim jeans! Thank you Lee Jeans!

For many many years I bought the relaxed fit jeans. The new ones now fit like a skinny leg. There's a reason they're called relaxed. Please go back to the original. Thanks for having talls.

Let me start with the fact that I am a long time huge fan of Lee brand. When I say long time, I mean literally my entire life. My Grandmother's name was Lee and I'm pretty sure she was the reason I have always worn Lee brand pants, jeans, shorts, etc. With that out of the way establishing that I in no way have a grudge or bone to pick with the company, let me say that I am completely disenfranchised with Lee website. I have tried numerous times to order shorts and every single time, the order gets dropped on Lee's side. It has just become depressing. The 1st time I called the customer service line and, after around 45 minutes on hold, decided to leave a message. Within the next day or 2 I was contacted by a very polite and friendly associate. She was very helpful and sent me a promo code to re-order. She also said that the dropped (cancelled) order was due to a known glitch that had since been fixed and I should be good to go. That was the last friendly associate I have spoken with. Everyone since has been a complete D-B that sounds like they would rather be in a dimly lit back room MMA fight. I have tried to order several times by now and have no way of knowing if it was cancelled without calling and facing the wrath of Lee "support". Lee, you really need to get your website, inventory management, shipping, and support all on the same page. I would love a heads up once that has been taken care of.